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How to Prepare For Your Treatment

Preparing for your treatment may be necessary; find out below what is recommended to do before your treatment!

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  • Please come with no makeup on, especially around the eye area.

  • If you had a lash lift in the past, please wait 6-8 weeks since your last lash lift.

  • Ensure you are available to lay down for 2-3 hours.

  • You can wear comfy clothes and bring airpods etc for entertainment; we also play music & have blankets!

  • Bring photo references of what you want & prepare any questions

  • Prepare to buy the aftercare kit which is $25

  • Be on time, or 5 minutes early.

  • Avoid coffee and other stimulants prior to your appointment; it will make your eyes switchy.

  • Remove your contacts.

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  • Please come with only bare nails; unless you book a shellac removal/ gel nail removal etc. Regular nail polish or treatments is fine.

  • If you are getting extensions, healthy nails is best for long lasting nails; try to grow them out as much as you can.

  • Come prepared with nail photos; do you want them square or oval? Pink or blue? You have time to see our examples but preparation is helpful.

  • Book in nail art to ensure we have time to do your designs.

  • Ensure your budget in for aftercare products such as cuticle oil.

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  • Use a gentle scrub or exfoliate 24 hours before your appointment.

  • If it is a body wax, ensure you shower 1-2 hours before your appointment. 

  • The hair must be at least a rice grain in length, or 2-3 weeks from shaving, or 2-5 from waxing.

  • You can still be waxed while menstruating; or pregnant note that your pain tolerance is lower.

  • We do not recommend waxing if you have a sunburn, have been tanning within the last 24 hours, have had a chemical peel or cosmetic injections, or taking any acne meditations or creams.

  • If you are on an acne medication, you must wait 6 months before a wax.

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Hair Colouring

  • Arrive with clean hair, wash and use little to no products prior to your appointment.

  • Bring photos! Reference photos are important, especially for colouring services.

  • If you are coming for a colouring service, ensure you book an in-person consultation first to ensure you are aware of the time you will be in the salon, and the cost.

  • Prepare to purchase aftercare products; high quality shampoos and conditioners are vital for long lasting colours.

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  • Arrive with bare skin, no makeup. Arriving with a clean face will give you the best results.

  • Avoid exfoliation and retinols 24-48 hours prior to your appointment; 1 week is best.

  • Avoid extractions at home.

  • Breakouts are not uncommon after facials; if you have an event; keep this in mind.

  • Bring a list of your skincare products and regime for the esthetician to help make recommendations.

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Lash Lifts 

  • Remove all eye makeup prior to your appointment.

  • Avoid curling your lashes at least 24 hours prior.

  • Remove contact lenses.

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Brow Lamination

  • Avoid exfoliants, retinoids, or AHAs on your face for 1-2 weeks prior to your brow appointment.

  • Please come to the appointment without any makeup on your face.

Foot Massage


  • Please inform the spa if you have current gel polish/shellac on your toes as we will need to book in extra time for the removal.

  • Shower or clean your feet prior to your pedicure.

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Chemical Peels

  • We strongly recommend trying our introductory facial or even our mini-facial prior to your chemical peel to talk to an esthetician and ensure your skin is compatible.

  • Contrindications to chemical peels are: History of an allergic reaction to a peeling agent, ongoing infection, open lacerations or wounds in area of the peel, recent isotretinoin in the last 6 months, pregnant or chest feeding, active facial rashes, herpes simplex/cold sores, eczema, psoriasis or seborrhea on the face, weakend immune system, serious illness, accutane use within 12 months, acne medication within 6 months, diabetes, high blood pressure (check with your doctor), waxing for 3-5 days, botox or injectables for 2 weeks, permant makeup for 3-4 weeks, or any laser resurfacing or facial surgerys for 3-6 months.

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